Hotels Bahnhof Chiusa/Klausen

"We are frequent travelers and understand the reality of travel and the hospitality industry. This hotel belongs to a larger hotel, where check in is made: a bid complicated when you have lots of luggage. The service in our hotel was excellent: very kind staff! The greatest disappointment was the dinner we had the first night at the main Hotel. The meal which was presented to us was catastrophic, at the least. The salad bar, was so uninviting, as the level of the produce spoke for itself. When the main course arrived, we could not believe that in a region, which is proud of the freshest ingredients and local produce, a meal could be presented in that fashion. The meat was impossible to eat but more so the vegetables: obviously cooked in advance and reheated for the night service. Our party of 4 left the restaurant at once, and when we explained our reasoning to the head of the reception and saying that we are looking for a more agreeable restaurant, she just snaped: „Well then: „Guten Appetit“! Not a humble excuse or even an attempt to correct what was a scandalous fault of the hotel kitchen! In a region, where arrogance towards the paying clients has taken hold, the German saying „Wegen Reichtum geschlossen“, is a telling proverb. We work ourselves in the service business and know hat it is very hard to deliver consistency: we are all human, but acknowledging one’s mistakes with kindness, is always a good idea!"

"Sehr schönes Hotel. Immer wieder gerne"

"Super Lage, man kommt zu Fuss in die Innenstadt was super ist!"

"Rundum perfekter Urlaub mit außergewöhnlich gutem Essen. "

"Sehr schöne Unterkunft, alles bestens, Frühstück toll."

"Ein Traum das Hotel… tolles Konzept. Wir kommen wieder"

"Die Unterkunft war sehr schön und man hat ein super Ausblick vom Balkon/Schlafzimmer. Der Gastgeber ist sehr freundlich und hilfsbereit. Wir können die Unterkunft nur weiterempfehlen."

"Wir hatten einen tollen Urlaub in Lajen. Die Ferienwohnung hat alles was man braucht, sogar eine Garage steht für das Auto bereit. Die Lage ist günstig, sowohl um in das Grödnertal, als auch in die nahegelegenen Städte wie Meran oder Bozen zu fahren. Wir kommen gerne wieder!"

"Super hochwertiger Spabereich"