Hotels Costa Azul

„Everything at the lodge was good but could have been great with improved communication. Our family of four arrived at the same time as a group and we were offered the options to joint their tours on an expedited schedule (four days of activities in two days). We joined them for the full day Napo tour and really enjoyed the day but we were very rushed and had no idea what activity was next. At the end of the day, the four of us were left alone at the river bank for 45 minutes waiting for he bus ...

„We loved it here. Such an amazing place. It’s remote, but the signage was good and our driver found it. Probably best to get there during the day. We took a chocolate making class and went on the night walk in the jungle. It is an eco resort, so don’t expect hot showers, which is usually a deal breaker for me. But the place was so nice we were very happy we stayed here. “

„Alles gut, fehlende warme Wasser in der Dusche wurde sofort behoben.“

„The tours like the safari were overpriced for the area. The rule to take shoes off in areas like the lobby was pretty inconvenient. Food variety for people with dietary restrictions was limited.“

„They tried to take 30,- $ more! Even though breakfast was included, the tried to charge me and than they canceled the breakfast the last morning. Guess they did not like that I wrote them that we have a contract via Expedia. They told me that they did not know the person who tried to take more money and the possible chef did not even say halo. Last day the unknown person was there again with a big grin. Never again!!! If you like to get what you booked-just forget it!!! We managed to cancel the ...