Finde Festung San Sebastián del Pastelillo Hotels

"Da fühlte ich mich sehr wohl. Alles ist sehr sauber und alle sind freundlich. Wäre gerne mehr als vier Tage geblieben aber jeder Urlaub geht mal zu Ende. ich werde dieses Hotel das nächste Mal wieder buchen. Es ist auch sehr gut gelegen, alles ist zu Fuss erreichbar."

"Very nice and large rooms! "

"Freundliches Personal - hat Z.B. kostenfreie Reparatur von Schuh angeboten"

"very nice Hotel in the City Center of the old town of Cartagena. Nice rooms and a very delicious breakfast… I would come back again "

"I like: location, view, swimming pool, gym, breakfast I didnt like: bathroom, faucet"

"Tolles Hotel im historischen Zentrum "

"Actually a nice hotel that has potential. I booked an luxury double room for over $250 and I was very much looking forward to staying here. The room was nice, but I couldn't see any difference at all to any standard double room which should cost around $ 100 Staff seemed to be nice at check-in. I went out for the night + came back at midnight. Then, in the room A/C was not working anymore. I decided not to bother the reception at that late time. Next day, I told the reception around 9am that the A/C is not working and asked the to fix it promptly. They said they will send someone along. Perfect, please fix it while I have breakfast I said. After breakfast at 10am, still the same, and now it was getting really hot in the room as the day temperature was rising. I called reception + they said I was not present + that they could not enter the room. - What!!!?? I expect from a 4star hotel that they can fix a problem in the room without the guest present. Leaving my room at 12pm checkout time I was completely sweat! I complained at the reception and requested some compensation. They said they will work on a compensation later. Back in the hotel, they said they cannot offer any compensation because I told them too late + because I wasn't there when the technician came. What??!!! I complained to the Manager, but after 15min, still no solution, their decision: they won't help. Absolutely a joke, so arrogant! It's saying: we don't care! Never again. Very very poor Management!!!"