6/10 – Okay
Michael G.
25. März 2025
Gut: Sauberkeit
Florence w/2 families of 4
Overall, I would rate our stay at this location as 'okay'. Check-in was easy, good communication with individual who met us to provide keys. Sharing what I feel to be Pros/Cons below: Pros: Good location for getting to most all desired sites easily.Kitchen well stocked with dishes/glasses needed.W/D in unit.Rooftop patio, even with cooler weather during our stay. Cons: Given cooler weather, no extra blankets in rooms.Not having two actual showers was weird, but we managed.Poor communication after check-in. *more belowCouldn't get the split unit systems in rooms to work.Would've been nice to have a couple extra pillows for each room. (easy fix?) With cooler temps, would've been nice to have blankets in the rooms. We found one older comforter that was dirty and stained. When reached out to person who checked us in, he referred to agency who would assist with these matters. When reached out to agency, they told me I'd hear back from someone in the morning who would assist. Never heard back. From anyone. Ever. This was disappointing as this could've/should've been an easy fix. However, with no feedback ever, we weren't able to get any blankets, nor were we able to get the split units working. Fully understanding we likely have been doing something wrong on the AC/Heat. However, we never heard back from anyone to make an attempt at fixing. All in all, okay stay. Wouldn't stay here when we return.
Michael G.
Aufenthalt von 4 Nächten im März 2025