Hotels Gatumba

„Staff, they are exceptional, very friendly & always checking on you to see if there’s anything you need. Big up to the front desk Samuel, he was always on top of all my needs, then the bar/kitchen & security staff, always friendly and very helpful …. I’d highly recommend this place & I definitely will stay there again.“

„I stayed here for one night. Nice rooms, good food in the restaurant. Very kindly and helpful staff. All standarts are on Europe level, not like normally in Africa. “

„Very dishonest staff and the manager did not help the situation. I checked in when I had a standard room and I requested a room for two beds and asked if I would be charged. They told me I would not be charged. I also double-checked the following day with the front desk and told me I would not be charged. Upon checking out, they told me I was charged $144. Terrible and the manager did help the situation. It was my first time to Burundi and had this terrible welcome at this hotel and will never ...

„No aeroport transportation as promises“

„Property looks nice from outside but the inside is not properly cared for. The curtains are misplaced. They are dusty. The bathroom is not fixed. The showers are not fixed. The dinner was terrible. I was served half rotten chicken and i still paid for it. “

„Keep going !“

„They say they have free airport shuttle But they asked me to take a taxi on my own expense. “

„Loved everything about this place. Safe, beautiful, wonderful staff, excellent food, huge rooms with electrical outlets everywhere.“

„L'endroit où nous mangeons sur certaines fênetres il n'ya pas des vitres donc le soir on est envahi par les moustiques, dans la cuisine le frigo est trés vieux et n'est pas trés propre, le problème de coupure de courant ne rassure pas la fraîcheur de la nourriture que l'on met au frigo. Il existe des problèmes d'eau chaude en permenance, le soir je prénais ma douche avec un petit filet d'eau chaude celà n'est pas très agréable parce que il n'ya pas assez de pression suffisante pour se ...