Hotels Kivu

„The hotel is positioned right across from the lake. Beautiful and tranquil property. Breakfast mostly fruits, eggs, juice, coffee and African tea. The rooms need upgrades, remodeling, better colors on the wall, better paintings. TV in the room did not work. WiFi here is terribly bad and horrible. Those things management and owners need to take into account and fix it. Also, when you pay for your stay thru Expedia they automatically receive notification that customer paid but when you check in ...

„Nice getaway . It’s a perfect place for renewal. Not easy to get to however.“

„Lage sehr gut, Zimmer ok, Bad mit Oberfenster zum Flur (!) und etwas miefig; Frühstück furchtbar - das schlechteste in Ruanda, Pool im vergleich zu Serena zwar größer aber nicht ganz so sauber, und nur 2 Liegen für das ganze Hotel!! (Serena - 12-15 Liegen am Pool und nochmal ca. 20 oder mehr am Hoteleigenen Strand). Sehr schlechte Information im Hotel über mögliche Aktivitäten, Touren etc. aber nettes, bemühtes Personal. “

„i was not given a room that rooms were fully booked and no contact from Exoedia or Hotel.com on my booking. i need my money refunded by Expedia and Wonder why Expedia should cause this i travelled for 5 hours to be denied accommodation which hotel said they don't have any agreement with Expedia to market their hotel Very Disappointing“

„Very nice lost place. But you have to write explecid that you have a safe route to the hotel with the car and maybe you put it on your hotel description because the GPS shows very bad roads if you don'r know it. Bute without this it's really a beautiful place. “

„The staff are wonderful, both kind and efficient. The reception were helpful and made one feel so welcome on arrival. Getting there at night can be tricky as google maps is wrong while there are few signposts showing the way. The setting is fantastic and what a tranquil and relaxing place! Great place to see Nyungwe forest from.“

„What a charming and relaxing stay I had at this lodge. I brought friends and we had a marvelous time! The staff was excellent. Everything was clean. The food was very good. Great location. On a main road so easy to get to. I would stay here again. “

„Beautiful views of Lake Kivu. The staff were extremely helpful and friendly. We had a very relaxing stay. “