Best Western, Malay

"Wir hatten eine super schöne Zeit. Ich kann das Hotel wirklich nur wärmstens empfehlen, hier stimmt einfach alles. Das Frühstück ist einfach klasse und das Personal war immer sehr freundlich und aufmerksam. "

"A real gem at the beachfront"

"We stayed at this hotel after being spoiled by the Coast Hotel on Boracay, so our expectations were high. For a five-star property, we were surprised by some aspects. Our room was very small, and while it was cleaned daily, the rest of the property – particularly the stairs and pool area – often felt unclean. The hotel seems more focused on accommodating large crowds rather than maintaining top-tier quality, with the pool not always clean and even black hairs found in some areas. The staff, however, was consistently friendly, and the breakfast was a highlight – the kiwi pancakes and ube pancakes were fantastic! That said, the breakfast experience felt like a mass operation, with waiting times and a focus on quick turnover. The location is perfect, right on White Beach, but overall, the hotel feels more focused on quantity than quality. For a five-star hotel, we expected more. If you prioritize location and don’t mind a large-scale operation, it might be a good option, but for us, it didn’t fully meet expectations."

"The hotel itself has definite strengths, but also some noticeable weaknesses. It’s very new, clean, and the rooms are truly a highlight: spacious, modern, and impeccably maintained. The breakfast was also very good and exceeded our expectations. However, there is one major downside – the beach directly in front of the hotel. It was dirty and far from inviting, which we didn’t know beforehand. This is a stark contrast to the White Beach on the opposite side, which is absolutely beautiful. But it means you have to walk about 15 minutes each time to enjoy the nicer beach. While this was manageable for us, it would be great if the hotel could work on improving and maintaining the beachfront in the future. Another point we noticed: While the rooms were fantastic, the rest of the hotel felt somewhat uninspired in terms of design. The decor was entirely white, which is modern but felt sterile and lacked any warmth or personality. It gave us the impression that the hotel was just “placed there,” as others have commented – an Ibiza-style aesthetic, but without charm. Other hotels often manage to create more atmosphere and attention to detail. That said, if you’re looking for a clean, modern hotel and don’t mind walking a bit for a better beach, this is still a good choice."

"Room needs an update"

"- Sehr schöner Strand - sehr freundliche Mitarbeiter "