Hotels New River Heights

"Hed a giacantic smell of smoke in my room"

"I had slightly higher expectations before arriving at the hotel. The check-in staff were fine, but I was hoping for a bit more of that Southern hospitality. When we got to our room, we noticed a lot of noise from the road, so we went back down to request a room change, which they handled without any issues—this was fantastic. The room itself was quite nice, with a very comfortable bed, though the bathroom was a bit small but functional. I also want to highlight the number and quality of the towels, which were excellent. Unfortunately, we didn’t enjoy the breakfast much. It was impossible to avoid single-use plastic, which, as Europeans, we find difficult due to the amount of waste it generates. The dining area also felt a bit drab and uninviting. Another downside was the housekeeping. Despite requesting, confirming, and leaving the sign on the door for daily cleaning, we returned one evening to find that no one had come to clean the room, which was disappointing."