2/10 – Ungenügend
Tom C.
20. Apr. 2024
Verbesserungswürdig: Sauberkeit
Worst VRBO I have ever stayed at
This rental represents everything you worry about when renting someone else's house.
When we arrieved to check in I realized I was never sent a code to the lock box to get the key to open the house. I emailed and called the property manager with no response. We waited in the driveway for about an hour before they finally answered the phone.
After gaining access to the rental, we quickly discovered there was no running water, so nobody was able to use the toilets. This combined with the dead bugs all over the house made me second guess why I didn't just stay at a hotel.
The next day they had a water truck fill the water tank. The water still did not work in the house.
Issues:
- No running water
- Dead bugs all over the house
- concern over recent fumigation and if it was safe to be in the home
- Backyard was unuseable due to swampy conditions probably due to leak in water tank
- Loud noise from the waterpump all night
- Bunk beds bolts were not tighened down and were not safe for my kids to sleep on
- TV was not working
After reporting this to the property manager I was offered a discount if I continued to stay there or a refund. I told him that this was not going to work with our family and that we would like a refund. He agreed to provide us a refund. We STILL have not been refunded even though it has been over a week. I would not trust this property.
Basically the worst VRBO ever.
Tom C.
Aufenthalt von 4 Nächten im April 2024