2/10 – Ungenügend
Benjamin
Mit dem Partner gereist
12. Okt. 2024
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Where do I start? It was a huge disappointment. When we arrived the check-in was handled smoothly. However, it was our wedding anniversary and the guy didn't really care about that and was obviously annoyed by us. The parking spot is nearby but full of weird people.When we went to our room our journey took on. We discovered a very strange organized room with a washing basin separated from the bath room. You needed to walk across the whole room to get from the toilet to the washing basin. Additionally the windows were not closing somehow. For a 4 star etablissement I would expect that the redwine bottle standing losely on the desk is free, but creditcard invoice says "no". Anyway, we went to the restaurant because we had 2 free drinks. Vacuum cleaner guy was just blocking our way and was annoyed by us.The drinks are indeed exceptional there. It was a Friday evening and we were told after 2 rounds that if we like to eat something the kitchen closes at 9. That is fine but when we tried to order another round she told us the bar is closed! at 9 pm on Friday? what the.... Worst thing about that is that she asked us couple of times if we like to eat something before the kitchen closes, but never told us the bar would, too. Food was good there, too. Worst thing in our room: shower stops in the middle of showering while your hair was shampood every f... morning!!!! They told us its normal because the building is old! Why didn*t you tell the guests that beforehand???? Not recommended
Benjamin
Aufenthalt von 3 Nächten im September 2024