6/10 – Okay
Valerie
Mit dem Partner gereist
30. Dez. 2024
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
We have been loyal guests for years, with Long stays multiple times per year. During our last visit (November 2024) we were extremely disappointed and won‘t return anytime soon. The amenities are simply dated at this point. We had to move our room multiple times. There were plenty of damages in the rooms and they were not properly cleaned either. We Even had hair on the bed in our first room! The hotel used to be a peaceful oasis, now there are multiple restaurants & bars that play loud music at night. The staff had no clue were exactly the music came from or how long it would go, which is another no-go! The music ran until 1 AM by the way! The beds/ matresses were super old and laid through - in all three rooms as well. We left the hotel with back pain. When we checked in, nobody remembered us or greeted us accordingly, despite staying at the hotel, like they used to, despite this being our 7th stay in 3 years. Also important to mention: we had constant issues with wifi in the rooms. The wifi was so bad, we could not even stream a YT video. We sincerely hope that the hotel can return to it’s old glory with some much needed renovations, updates and upgrades and that the management will overthink their new „party crowd“ approach. The current price point is absolutely not justified.
Valerie
Aufenthalt von 7 Nächten im November 2024