6/10 – Okay
Sandra
9. Apr. 2025
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Location top, room with sea view got indeed a wonderful view.
Housekeeping disappointed big time during this stay. They are friendly but don’t do much in the room. I’m not sure if it’s due to being short staffed or if they simply don’t care. They do change the towels daily and make the beds, but that’s about it. Cups, glasses and cutlery doesn’t get cleaned properly. The bathroom was probably cleaned once during 10 days.
Definitely not how it should be done in a 4* hotel.
This used to be a wonderful place to stay, now it gets more and more disappointing every time I come back. What makes it worse, that I did give feedback during my stay, but things just aren’t getting better. I suppose management doesn’t really care. Judged by the staffes reactions I would say they get negative feedback on a regular basis.
Sandra
Aufenthalt von 10 Nächten im März 2025