My partner and I looked at SO many options before booking La Zebra. We wanted to experience Tulum in a relaxed way. After reading reviews (like this one, I hope!), we landed on La Zebra thanks to its humble, family-friendly, safe, and gorgeous location.
A week or two before our stay, the concierge WhatsApped asking if we had any questions, needed transportation, or wanted help booking activities/restaurants. This was incredibly helpful and made us feel so welcome.
Arriving at La Zebra is like a dream. The staff immediately welcomes you with complimentary drinks and gives you a quick tour of the grounds.
Our room was SPOTLESS, big, and gorgeous for the two of us. The bed was very comfortable, the AC worked like a charm and the shower, well, I'll let you see for yourself.
My partner was on the fence about getting the plunge pool LOL we used it every single day, multiple times a day. The staff maintained the water, foot bath, and area around the pool. This is your sign: get the plunge pool.
Each room opens to the direction of the ocean, with a few overlooking the ocean. We didn't get a room with a view, but in fact, we liked it better because it offered us the privacy we wanted. All plunge pool rooms are on the ground floor-- it's like walking out into paradise.
The staff is incredible, warm, hardworking, and so friendly-- the waiters, cabana crew, front desk, room service, and everyone in between. The food is SO FRESH, local, and made with love.
Will return soon <3